We believe that honesty underpins everything we do and is core to our culture and values.
Our Culture
Our Values
Honesty
We believe that honesty underpins all that we do. We seek to improve our services and in order to identify lessons we must be honest with ourselves regarding our performance.
We believe that trust is the foundation of an effective partnership approach and that partnership is the defining characteristic of our relationship with service users, employees and those who purchase services from us.
Diversity
We believe that there is strength in diversity and that through embracing diversity new solutions and innovations are born.
We believe that in order to encourage diversity fairness, a non-judgemental approach and transparency are vital.
Service user and carer focused
We believe that our sole raison d’être is to deliver effective services to service users and carers.
We believe that no two people are the same, as a result personalised solutions are required and to achieve this people must be treat as individuals and services must be flexible in meeting their needs.
We believe that with the right support service users are able to identify and implement changes which will enhance their lives
Effective
We believe that evidence based services that are continuously developing in the light of experience produce the most effective outcomes for service users.
We believe that the effective use of resources and a value for money approach will maximise the number of service users we are able to support.
Caring
We believe that the best services are delivered by people who care about what they do
We believe that hope and belief are nurtured in others when they encounter people who care.
What you should expect from The Alcohol & Drug Service
Environment
A safe environment in which to work which promotes respect, dignity, courtesy and consideration
To be treated as an individual and recognised for your achievements
To be treated fairly and equitably
For decisions, policies and procedures to be transparent and clear.
Learning and Development
To have a clear job description
To have regular supervision
To have a regular appraisal and a personal development plan
Communication and involvement
To be offered a variety of ways to contribute your opinions, ideas and views.
To be listened to and to be able to voice concerns without fear of victimization
To have clarity regarding the reason behind decisions affecting you
Wellbeing
To have benefits in addition to salary which reflect an investment in your wellbeing
To have access to flexible working policies
To have access to occupational health when needed
What The Alcohol & Drug Service expects from you
Environment
To contribute to a safe environment in which to work
To treat others with respect, dignity, courtesy and consideration
To treat others as individuals who have different strengths and recognise the achievements of others
To treat others fairly and equitably
To explain rationally your thoughts and opinions.
Learning and Development
To accept the concept of reflective learning and be open to constructive feedback.
Offer constructive feedback to others
To take an active part in regular supervision
To take an active part in your appraisal and personal development
Communication and involvement
To contribute your opinions, ideas and views constructively and rationally.
To offer constructive feedback and share your experience and knowledge
To support others to contribute their views and opinions
Wellbeing
To adopt a positive attitude to delivering and developing services
To place the wellbeing of the service users and carers at the centre of all you do
To take reasonable care of our own and your colleagues health, safety and welfare
To engage positively with the line management system and the organisations policies and procedures
