April Wareham, founder of Working with Everyone, was the guest speaker at this year’s Alcohol and Drug Service staff conference.

Known for her bold and unique approach - she even delivered her session dressed as a witch - April embodies the spirit of social justice and challenges stigma head-on.

Drawing from her diverse life experiences, including being a heroin user, sex worker, survivor of domestic abuse and living without running water for 8 years, April powerfully highlighted how stigma - both internal and societal creates barriers to care. She urged the sector to shift from asking “What’s the matter with you?” to “What matters to you?” to truly centre personalised, trauma-informed support.

April emphasised that many people accessing services face multiple challenges, including homelessness, mental health issues, and involvement with the criminal justice system.

She challenged traditional views on recovery, questioning why abstinence is often seen as the only success, sharing her own story of living a functioning life while still using opioids.

Her key message: to reduce stigma, we must change the internal narratives people hold about themselves and ensure services offer meaningful opportunities for pride and inclusion.

Laura, who met April through her help in designing Commissioner Training with Generis, praised her for inspiring a fresh perspective on engaging and supporting marginalised communities.

April’s insights will help ADS continue advancing equity, compassion, and personalised care for all.

Tim Young, CEO of ADS said: “April really effectively makes the link between broad strategic statements and day-to-day how we deliver our services and do our jobs.”